Thank you for shopping with Empawrio. Below is everything you need to know about our shipping process.

1. Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.

2. Shipping Time & Delivery

Estimated delivery times depend on your location:

• Domestic Orders (within [Insert Country]): 3–7 business days

• International Orders: 7–14 business days

Please note that delivery times may vary due to postal delays or other unforeseen circumstances.

3. Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout.
We may offer free shipping promotions from time to time, which will be clearly mentioned on the site.

4. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this to monitor your delivery status.

5. Lost or Delayed Packages

If your order seems delayed or is marked as delivered but not received, please contact us within 7 days so we can help investigate.
Empawrio is not responsible for lost items due to incorrect shipping information provided by the customer.

6. Customs, Duties & Taxes (for international orders)

Empawrio is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and customs charges).

7. Contact Us

If you have any questions about shipping, please reach out to us at:
Empawrio Support Team
Email: alessandroandpaola@empawrio.com